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Comments

Ron E.

Hello, this is one of those funny marketing stories we see every now and then. For me the fact that Dell finally decided to take a good look into their consumers to listen and learn from the, is a great deal.

But as you say, listening is the easy bit, going beyond is not. I just don't know if what they say is "not viable" is actually not viable. Hell, they have 135,000 people saying they would buy from them if they made it a viable option. There's gotta be a way, Dell!

Ron E.
http://www.brandcurve.com

James Cherkoff

Thanks Ron, I agree it's just good that Dell are trying something different. But you would have thought they could work something out to meet the demands of so many - and make a profit along the way!

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