David Weinberger captures the complexity of networked markets: "Traditional markets consist of demographic slices, i.e., “social
groups” of people who have never met one another. We choose particular
demographics because we think they are susceptible to the same message.
Thus, traditional markets are not real things to which we send
messages. Rather, messages make markets. Now, markets are networks…networks of people who converse and
interact, spread out across the Internet. For example, at any one
moment there are some number of parents with sick children who are on
the Net talking and posting, on blogs, discussion boards, social
networking sites, Twitter, etc. etc. etc. But that networked market is
substantially different in 12 hours because their kids are getting
better. And of course 12 hours is an extremely long periodicity for
these networked markets. They change constantly. Think of how ideas
ripple through Twitter. Furthermore, not everyone in the market of
parents with sick kids are in it the same way. The illnesses vary, the
seriousness of the illnesses vary, the relationships vary. Think about
the gay network in this regard: I’m sometimes in this network because I
blog about gay marriage. But if you, as marketer, fail to recognize the
complexity of the interests in this group, then you’ll be sending gay
dating solicitations to people who don’t want them, including some who
are in this network because they’re posting homophobic comments.
Networked markets are rippling, ever-changing, hugely complex,
inherently unstable, and thus thoroughly unlike traditional markets. In short: You can’t step into the same market twice."
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